Hi, this is Dr. Fab Mancini, and welcome to the Dr. Fab show! I want to talk to you today about ownership. I want to share with you the three things that I do in order to have ownership in everything that I do in my life.
1. Take responsibility.
2. Stop blaming others.
3. Learn from it.
When I first started my chiropractic practice, I attracted an office manager and an assistant that really taught me some great lessons.
One of those lessons was the fact that she had told me one day not to take care of one of my friends, one of my neighbors because at the same time, he had owed the last five visits.
Every time he made an excuse why he wasn’t able to pay her and she said, “Before you adjust him next time, make sure that I collect from him and then you can go ahead and adjust him.”
Well, of course, what happens?
He comes in next time.
She’s busy in the back taking care of patients.
He comes to me and says, “Hey, hey, can you give me an adjustment?”
I gave him an adjustment.
As he was walking out the door, my assistant says, “Hey, hey, hey. Can I please get that money from you?”
And he says, “Oh no, no, no. Hey, I’ll take care of you next time.”
Well, after that day, she actually sat me down that evening while everybody has gone already and she said to me, “I don’t think I can work with you because you’re not taking care of your business. You will never be successful unless you take care of your business.”
Hi, this is Dr. Fab Mancini, and welcome to the Dr. Fab show!
I want to talk to you today about ownership.
You see, what she was trying to tell me is she could not have more ownership in that business than me because it was my business.
She was reminding me of how much money I went into debt to become a doctor of chiropractic.
All the sacrifices that I made including selling my car to go to school.
She was reminding me and making me recognize that I didn’t own my business.
I was just there taking care of patients but she was not going to take ownership of that business because as a business owner, you have to have your own, bit ownership.
I want to share with you the three things that I do in order to have ownership in everything that I do in my life.
The first one is, we must take responsibility.
You see, what I did that evening, I went home and then I stopped next door and I knocked on the door and I said, “Hey, listen. I just want to talk to you for a minute.”
I went inside and I said, “This is the invoice that you still owe some services.”
“Oh Fab. I was meaning to pay that at the office. I’m so sorry. Let me write you a check right away.”
I collected the money right?
I printed my own invoice, believe it or not.
Second, I had three cards in which I said to him, “Hey listen. I don’t think I can be a doctor anymore but here are three friends of mine that I already called and any of them would love to have you as their patient.”
And he was shocked.
Shocked because we were good friends.
I went back the next morning.
I had the invoice plus the check attached to it.
Georgia came in and said to me, my office manager, he said, “What happened here?”
And I said, “Well, I went ahead last night and after you talked to me, I agree with you 100%.”
I needed to take ownership so I admitted my problem.
I took responsibility for it.
Why is it that many of us just want to blame somebody else for the problem?
Why is it that we’re not willing to take your responsibility.
You see, responsibility only means the ability to respond constructively.
The second thing that I learned in becoming an ownership of your own business or your relationships is to stop blaming others when things go wrong.
I don’t know what it is that most of us in human nature, we will blame everybody around that’s including the dog instead of taking the responsibility.
Stop blaming others.
Anytime you feel compelled of blaming others, ask yourself the question, “What could I have done differently to be able to prevent this from happening?”
Take some responsibility for yourself, even if it means not training them.
The other day, I was in a meeting in which I saw two wonderful people get fired because the CEO did not take responsibility in the fact that the directives that she gave were not the good ones so they acted in the best faith possible, but they wasn’t what they wanted and they got fired because of it.
That’s just not right.
Stop blaming other people.
The last thing is, learn from it.
Whatever the circumstances are, whatever the mistake, whatever the challenge that you are facing, learn from it.
You see, one of the things is that when you learn from something, you take ownership of that something and that becomes now a great lesson that you can feel good about but stop making excuses and stop blaming other people and stop doing the things that are not going to allow you to take ownership because when you take ownership, guess what?
Other people can see it.
Other people will be respecting of you for it and if you made a mistake, admit it and move on.
There is no blame for people that make mistakes.
In fact, all of us will make them, but the ones that learn from it, the ones that become owner of them are the ones that will succeed.
I hope that you’ve enjoyed this episode.
Please, if you have right now, a way that you’re going to have more ownership in your life, write it down because I want to make sure that I listen to you and I reply to you in that comment and I can’t wait to see you on the next episode.